Yes, Qantas, the renowned Australian airline, has embraced modern technology by incorporating a chatbot into its customer service platform. Called "Q-Chatter", this innovative virtual assistant is designed to improve customer experience with quick and efficient responses to queries and support requests. Q-Chatter uses advanced natural language processing algorithms to understand and address a wide range of queries related to reservations, flight information, baggage policies, and more. With its friendly interface and 24-hour availability, Q-Chatter exemplifies Qantas' commitment to leveraging cutting-edge solutions to optimize customer interactions and ensure a seamless journey for travelers around the world.